The information contained in your credit history file is the same information credit grantors obtain.

Please note: A decision to grant credit is not only based on credit history. Other important factors may be taken into consideration by credit grantors including length of time at your employment, length of time at your address and total income.


Customers wishing to purchase an Equifax Credit File should call 1-877-227-8800.


People inquiring about their own Personel Credit File:

Please call Equifax National Consumer Relations at 1-800-465-7166.
A voice response system will instruct the consumer on how to obtain a copy of his/her credit file giving the Equifax Consumer Relations mailing address (as shown below).


Equifax Canada Inc.
Consumer Relations
Box 190 Station Jean Talon
Anjou, Quebec
P3A 2A3



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